TIYBAI Support

TIYBAI Support and Help Center

This page summarizes the most common TIYBAI support scenarios. AI support answers from site content first; uncertain questions are logged and escalated to human support.

Human support email: [email protected]

What can AI support answer?

AI support can answer questions about Password Vault, Subscription Manager, Toolbox, membership benefits, PayPal payments, PWA reminders, import guides, privacy, and security.

When does TIYBAI escalate to human support?

Account-specific errors, payment investigation, data-loss concerns, specific order status, and questions not confirmed by public site content are logged and forwarded to [email protected].

Do I need to provide my master password?

No. TIYBAI will never ask you to send your vault master password, PayPal password, or third-party account password to support.

How do mobile reminders work?

You can enable PWA mobile reminders in Subscription Manager. Paid members receive a mobile notification 1 day before renewal.